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      "content" : "## Diagnosis Flow\n\nThe standard troubleshooting flow is evidence first, hypothesis second, remediation last.\n\nRecommended sequence:\n\n1. Collect evidence from alerts, metrics, logs, traces, deployments, and recent configuration changes.\n2. Define a small hypothesis that explains the observed symptoms.\n3. Verify the hypothesis with a targeted metric, log query, or reproduction step.\n4. Choose remediation that directly addresses the verified cause.\n5. Record the outcome and the evidence used to make the decision.\n\nDo not skip collect evidence, verify, and remediation ordering during an application incident.",
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