SuperBizAgent-java/knowledge_base/rag-eval/aiops/payment-service-latency.md

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title	keywords	summary	category	source	breadcrumb	kb_scope	covers	when_to_retrieve
Payment Service Latency Alert	HighLatency payment-service p95 latency downstream dependency	Diagnose payment-service p95 latency alerts and identify downstream dependency bottlenecks.	aiops	payment-service-latency	AIOps > Service Alerts > Payment Latency	rag-eval	payment-service latency downstream dependency	Use when an alert mentions payment-service, HighLatency, or elevated p95 latency.

AIOps

Service Alerts

Payment Latency

For HighLatency alerts on payment-service, treat p95 latency as the primary symptom.

Diagnosis steps:

1. Confirm whether p95 latency is isolated to payment-service or shared across upstream callers.
2. Compare payment-service latency with downstream dependency latency for gateway, risk, and order services.
3. Check connection pool wait time, retry spikes, and timeout rates.
4. If downstream dependency latency increased first, classify payment-service as affected rather than root cause.

The expected evidence terms are p95 latency, payment-service, and downstream dependency.